![]() It has its place for helpdesk tasks, especially in a work-from-home scenario, even in larger organizations. It’s easy to say “Don’t use TeamViewer”, but with lack of budget, lack of security experts on the market and lack of executive understanding of the risk and importance, using TeamViewer is just a symptom. The details of the story are important, as the actual impact has been mitigated by good monitoring procedures by the employees on shift as well as by a physical limitation in the amount of the dangerous chemical that could have been released, but we’d like to focus on the broader picture. But using it in large organizations, and especially for critical infrastructure, is rather risky, as shown in a recent attempt to poison the water of a city in Florida. TeamViewer is a great utility for remotely helping your relatives or for IT people servicing small businesses.
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